Delivery & Returns

DELIVERY

We deliver products across United Kingdom and Germany. 


We offer free shipping on purchases across these countries.


Orders before 12:00 are dispatched the same day and shippings times are estimated between 1 to 3 business days. All orders can be checken by the tracking number provided by e-mail.


All duty & taxes charged by the destination country are at the customers expense. 


REFUND POLICY

HOW TO RETURN / EXCHANGE

1. For all returns please email returns@comfycentre.com within 30 days of receiving your product.


2. Include in your email the original order number & the items you are requesting to return/ exchange


3. Once your return/exchange has been approved you will receive a RA (return authorization number)


Comfycentre is committed to customer satisfaction. Please choose carefully. We do not normally give refunds if you simply change your mind or make a wrong decision. There will be no refund of the original postage and return post is at your expense.


We suggest using Registered post with tracking as we can take no responsibility for lost or missing returned orders.


You can choose between a refund, exchange or credit where goods are faulty, have been wrongly described, are different to the product purchased on the website or doesn't do what it is supposed to do.


Please Send to:

Germany:

Fahrner Logistics Services GmbH/byrd technologies

Seedorfer Str. 80, 78713 Schramberg-Waldmössingen


United Kingdom:

Flostream Ltd c/o byrd technologies

Unit 2, Blackthorne Point, Blackthorne Road, SL3 0DA, Poyle, United Kingdom